The hackers will tap into the title company's computer and obtain their emails and customer data, searching for upcoming real estate closings. They then create authentic looking emails and then present themselves as the closing agent, attorney, escrow officer, or real estate agent, requesting that the buyer or financial institution make a wire transfer immediately to the fraudulent email address. They may even make a false claim, such as the wiring instructions or the closing process has changed, to prompt them to act.
Since the closing process can be a hurried one, the buyer or financial institution will usually comply with the request, resulting in a fraudulent wire transfer, only to be informed by the title company or closing agent later that they did not receive the transfer. However, as the title company, you can be held legally responsible for the loss due to the unsecured access to information from your company's computer.
Fraudulent wire transfers can also occur within your own company with your employees. For instance, an employee in the finance department could suddenly receive an email from the company's CFO requesting that they make an urgent wire transfer to cover a substantial cost, such as an acquisition cost. Because the email is from the CFO, the employee trusts it and complies with it. Later you find out the employee was scammed by a sophisticated email scheme, resulting in a significant financial loss.
How The Fidelity-Pak Insurance Program Can Help Protect Businesses
Unfortunately, when it comes to fraudulent wire transfers, they are not going away any time soon, and since the criminals are often located overseas, it makes it more difficult for the government to catch them, which can leave both you and your customers vulnerable to financial loss. However, the Fidelity-Pak Insurance Program offers various ways to protect yourself, as well as your clients, against unlawful wire activities. It includes three levels of Fraudulent Wire Transfer Insurance coverage for maximum protection, which include:
- Fraudulent Email Wire Transfer Coverage (Third Party Coverage)
- The Fraudulent Email Wire Transfer coverage for third parties compensates the insured up to $1 million for a loss that occurred from an employee wiring escrow funds from the insured's account as a result of relying on a dishonest email from a criminal posing as a credible party in the transfer.
- Fraudulent Email Wire Transfer Coverage (First Party Coverage)
- The First Party Fraudulent Email Wire Transfer Insurance pays the insured up to $250,000 for a covered loss by an insured's employee who wired escrow funds from the insured's account due to their trust of fraudulent email wire instructions received by a bogus party claiming to be a legitimate part of the transaction.
- CFPB Coverage
- Consumer Financial Protection Bureau (CFPB) matters can rack up costly fees and expenses as a result of civil actions or hearings received by the CFPB. Our CFPB coverage pays the insured up to a $150,000 sub-limit for justifiable fees, costs, and expenses for CFPB situations, including civil action, hearing, subpoena, and civil investigation, involving the CFPB.
Reports show that wire fraud is responsible for more than $40 million in losses each year, which makes it one of the most significant types of fraud.